After starting a new job recently I found there were a lot of people that went out of their way to help me. Even during my first interview, the receptionist went out of her way to show me the restroom and bring me a bottle of water. I asked myself what I could do to show my appreciation without looking insincere. I decided the best approach was to send a handwritten thank you note. Two days later I had a job offer.

Don’t underestimate the power of showing sincere appreciation.

I read an article in Forbes recently about appreciation. The article stated that as adults, we are much more likely to receive criticism than appreciation. Our bosses, spouses and the others in our lives expect a great deal from us and recognize little when we deliver. Yet let us go above and beyond and we often hear nothing.

Appreciation is perhaps the greatest gift we can give to those around us. In the timeless book, How to Win Friends and Influence People, Dale Carnegie lists “Give Honest and Sincere Appreciation,” as one of his fundamental principles

We might consider the following ways to express appreciation:

  • Say, “thank you” as often as we can. We rarely hear that in today’s world when we shop or give gifts.
  • Send a hand-written note of appreciation. If the sentiment is sincere, the note is never inappropriate and will make someone’s day.
  • Speak your appreciation directly. Say “I appreciate what you did.”
  • Express appreciation for the person as well as the deed. “I appreciate YOU. Thank You for being my friend – or co-worker, or…”
  • Be specific about the appreciation and use the person’s name. Say, thank you Anna, I appreciate you correcting my expense report so processing would not be delayed.

Posted by Mary Kuniski

Mary Kuniski is passionate about the Dale Carnegie principles delivered over 100 years ago and continues to experience success today by employing those ageless ideologies. Ms. Kuniski is a Dale Carnegie graduate of 2010 and since that time has coached four programs. She has over 35 years of management experience and has held an Executive level position for the past 20 years. Currently, Ms. Kuniski is the Director of Master Data Management at Overhead Door Corporation, a position she has assumed in June 2015. She spent the past 19 years employed by Michaels Stores, Inc as a Vice President of Vendor Management, where she managed supply chain optimization and quality assurance for the company. She oversaw a multi-million dollar budget and drove operational excellence for domestic and international vendor community of 800+ vendors resulting in a 99.84% shipment accuracy ratio. Over the course of her career with Michaels, Ms. Kuniski also held the responsibilities for Vendor and Facilities Management, Store Communication and Store Management. Ms. Kuniski received a Bachelor of Science degree in Fashion Merchandising from Penn State University and a Master of Business Administration from the University of Phoenix.

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