When we honestly ask ourselves which person in our lives means the most to us, we often find that it is those who, instead of giving advice, solutions, or cures, have chosen rather to share our pain and touch our wounds with a warm and tender hand.”
– Henri Nouwen.

What does it mean to begin in a friendly way? Does this mean that we should only begin in a friendly way to our friends, or does it mean something more? Riding up the elevator this morning, I found myself in a crowd of strange people. I said good morning and started a conversation about last night’s football game. By the time we stopped at the 11th floor, I knew two people’s names. I am sure I brightened their day.

Open up the conversation with strangers when you are in a safe environment. You may be surprised at the new friends you make. At the very least, you brighten someone’s day.  Albert Camus said: “Don’t walk behind me; I may not lead. Don’t walk in front of me; I may not follow. Just walk beside me and be my friend.”

Recently, I did a lot of air traveling. There were a lot of annoyed travelers at the airport – most notably the flight attendants. I went out of my way to be nice and began every conversation in a friendly way. I complimented each employee with whom I came into contact. My husband asked why I acted extremely friendly. I explained to him that I can get more sugar with honey than I can with vinegar. If I allowed myself to become aggravated with the airport employees, they likely would have responded with greater irritation.

To access more tips like “Begin in a Friendly Way”, click here to download Dale Carnegie’s Golden Book! 

Posted by Mary Kuniski

Mary Kuniski is passionate about the Dale Carnegie principles delivered over 100 years ago and continues to experience success today by employing those ageless ideologies. Ms. Kuniski is a Dale Carnegie graduate of 2010 and since that time has coached four programs. She has over 35 years of management experience and has held an Executive level position for the past 20 years. Currently, Ms. Kuniski is the Director of Master Data Management at Overhead Door Corporation, a position she has assumed in June 2015. She spent the past 19 years employed by Michaels Stores, Inc as a Vice President of Vendor Management, where she managed supply chain optimization and quality assurance for the company. She oversaw a multi-million dollar budget and drove operational excellence for domestic and international vendor community of 800+ vendors resulting in a 99.84% shipment accuracy ratio. Over the course of her career with Michaels, Ms. Kuniski also held the responsibilities for Vendor and Facilities Management, Store Communication and Store Management. Ms. Kuniski received a Bachelor of Science degree in Fashion Merchandising from Penn State University and a Master of Business Administration from the University of Phoenix.

One Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s