A co-worker and I spoke on the phone with our supervisor. Worried, we talked about a deal that we may have just lost. We felt the distinct hint of tension in the conversation; we had all worked on this deal for almost a month. Everything began to slip through our fingers.
Our supervisor had asked us to call everyone in the deal and update them. I responded that we had already taken these steps and everyone understood the current situation. Impressed, our supervisor said how much he appreciated us taking initiative.
For a minute, I almost just said thanks and moved on. Then I realized that it was completely my co-workers idea. All I did was follow through.
I told our supervisor that it was my co-worker’s idea. Without my co-worker’s suggestion, the update calls would not have happened. I could tell that my co-worker appreciated receiving proper recognition. Our supervisor thanked my co-worker. The call that began stressful ended on a good note.
Dale Carnegie said, “Build others through recognition.” When you do that, you can improve the situation, people’s moods, and even your relationships.