What do good consultants and surgeons have in common?

Let’s say you are having a problem with your left knee.  It’s not getting any better. In fact, it’s getting worse. Your mobility becomes more and more limited, it is time to do something about it. The answer? Find an orthopedic surgeon, book an appointment, and tell them you are ready for surgery.

You have identified your pain and a surgeon. Now, the only thing left is to set a time and date to operate, right?

First, Do No Harm

No reputable surgeon would even consider such a thing; they don’t let patients’ self- diagnose and prescribe the remedy.  They rely on the patient to provide vital information: specific movements which cause pain, history of previous injuries or accidents, lab work, x-rays, and MRI’s to determine the best course of action.  They don’t rush into surgery when other forms of remedy are available.  Remember the medical motto from Hippocrates, “do no harm” (Epidemics, 1780).

Recently I spoke with a manager who was interested in our program, Leadership Training for Managers. I asked about her desires for the program. I discovered that she wanted to connect better with her team to accomplish the organizational goals. Communicating effectively and gaining buy-in from her team were her highest priorities.

Second, Do Good

Knowing her objectives, I recommended a better course of action for her to achieve her goals.  She actually registered for a different training program (The Dale Carnegie Course), which better equipped her to accomplish the dynamics she desired for working with her team.

I easily could have let her sign up for Leadership Training for Managers, which she self-prescribed. Morally and ethically I could not do that. It would not provide the training she desired.  With the course I suggested, she now has the people skills necessary for leadership. Moving forward, she will benefit much more from the Leadership Training for Managers program if and when she wants to register for this program.

Consultants – like surgeons – listen to the symptoms, ask clarifying questions, identify the source of the problem, and prescribe accordingly.  When we do this, our clients will be grateful we saved them time and money by fully understanding their challenges. Click here to see our clients talk about their return on investment from the Dale Carnegie Course.

Posted by Bob Price

Bob brings a very diverse background to his position Vice President of Strategic Partnerships at Dale Carnegie Training. After earning a Bachelor of Science in Business Management from Cal Poly San Luis Obispo he was recruited into an operations management position with a national industrial chemical distributor. The operations background in distribution gave him the foundation to move into a successful career selling chemicals and the company’s hazardous waste management program which he received their highest performance award twice. He moved away from industrial sales to more strategic solution based sales when he joined Right Management the largest global career transition company in the world. There he worked with senior managers to design solutions to deliver specific predetermined results. As the Vice President of Strategic Solutions with Dale Carnegie, Bob has worked with companies both large and small to collaborate on professional growth strategies which provide his clients with the tools and resources to achieve their organization goals and objectives. He has been nationally recognized in the top 10% of Dale Carnegie’s consultants for each of the past three years.

One Comment

  1. Leena-sisko,voi miten hyvin kirjoititkaan "voihan olla että olit oikeassa paikassa oikeaan aikaan, aika sen näyttää".Samaa tulin ajatelleeksi myhiaemm¶n.Kaisa,ilmÃisin huonosti tapahtuneen. Anteeksi.Tuli vaan puhuttua "ohi suunsa", katunut olen ja yritän tehdä parannusta välttääkseni vastaavat möhläykset.:(

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