Category: Manage Ourselves

An Uncommon “Ray” of Sunshine for the Airlines

He was an attendant on my American Airlines flight from Houston to DFW not too long ago, and he was on a mission to exceed expectations!

What is a “Trusted Advisor” Outside of Sales?

When we say trusted advisor, we naturally think of sales. But it goes beyond sales…

The Reason You Waste Time

Sadly, that night was like many moments during my early adulthood that I used sleep, television, and unhealthy eating habits to cope with a life that increasingly felt unmanageable.

One Way to Commit Career Suicide

So you have an incredibly busy week ahead, full of important meetings and exciting projects.  Then the bomb drops.  One of your close friends has a heart attack and dies.