He was an attendant on my American Airlines flight from Houston to DFW not too long ago, and he was on a mission to exceed expectations!
When we say trusted advisor, we naturally think of sales. But it goes beyond sales…
Sadly, that night was like many moments during my early adulthood that I used sleep, television, and unhealthy eating habits to cope with a life that increasingly felt unmanageable.
She’s one of your favorite employees. You love going out for happy hour with her. You have great talks about movies, music, books, and even your personal lives. There’s just one thing off. Your other team members are constantly complaining about her work performance.
So you have an incredibly busy week ahead, full of important meetings and exciting projects. Then the bomb drops. One of your close friends has a heart attack and dies.