Category: Communicate to Influence

What is a “Trusted Advisor” Outside of Sales?

When we say trusted advisor, we naturally think of sales. But it goes beyond sales…

3 Secrets to Convert Conflict into Trust

The typical American workplace is often rife with clashing egos, ideas, and agendas.

Does Employee Praise Create a Performance Anchor?

I knew that it was my responsibility as a leader to recognize those improvements, but a little voice inside my head was telling me not to say anything.

Smartest Person in the Room Listens

There’s an old saying, “if you look around the room and can’t find the dumbest person, then it must be you.” But is being the smartest person in the room the best thing for us as leaders?

3 Steps to Walk In Your Prospects’ Shoes

When I started in sales 15 years ago, “prospecting” primarily consisted of walking into a business and speaking to the owner face to face.