Tag: Communication

Great Leaders Change Their Approach

Have you ever wondered why you can provide minor instructions for one person on your team and have to go into detail instructions with another? We all inherently realize that not all human beings are the same.

Own Your Fear, or It Will Own You

This fear impairs a leader’s ability to inspire the troops, creates a lack of confidence among the ranks, and makes the leader look flat-out incompetent.

Let’s Knock Out Some Cold Calls

Is it a strategy/campaign? Is it part of their numbers game? Are they timing the market? Are they just hoping for the one in a thousand windfall?

Reward for Being a Vocal Customer

Most of us start by telling our co-workers about our experience. We might even write about our experience on Facebook or Twitter. Perhaps we would go directly to TripAdvisor and leave a scathing review.